Terms and Conditions of Use

Last Updated: 22/09/2024

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Welcome to KB's Animal Treats ("Website"). These Terms and Conditions ("Terms") govern your use of our Website, products, and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.

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1. General Use

KB's Animal Treats provides information, products, and services related to pet treats and pet care. You agree to use the Website in compliance with all applicable laws and regulations in New Zealand, including but not limited to the Fair Trading Act 1986 and Consumer Guarantees Act 1993. You may not use our Website for any illegal or unauthorized purpose.

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2. Eligibility

By using this Website, you represent that you are at least 18 years of age or that you have the consent of a legal guardian to use our Website. You must have the legal capacity to enter into binding agreements.

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3. Account Registration

You may be required to create an account to purchase products or access certain features of the Website. You agree to provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account and password and for any activities that occur under your account.

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4. Products and Services

All products and services available on the Website are subject to availability. Prices are subject to change without notice. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We reserve the right to discontinue any product at any time.

 

4.1 Product Information

We strive to ensure that all product descriptions and images on the Website are accurate and up-to-date. However, we do not warrant that the information provided is error-free. In the event of an error, we reserve the right to correct any inaccuracies or cancel orders that have been placed based on incorrect information.

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4.2 Consumer Rights

In accordance with the Consumer Guarantees Act 1993 (New Zealand), our products come with guarantees that cannot be excluded by law. If any products fail to meet the guarantees under New Zealand law, you are entitled to a remedy such as a repair, replacement, or refund.

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5. Payment

All payments made through the Website are processed via secure third-party payment processors. By providing payment information, you agree that we may charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.

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6. Shipping and Returns

Please review our Shipping and Returns Policy for information regarding delivery times, shipping costs, and return procedures. All orders are subject to this policy. Any issues related to non-delivery, damaged goods, or failure to meet expectations will be resolved according to the Consumer Guarantees Act 1993 and Fair Trading Act 1986.

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7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of KB's Animal Treats or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Website without express written permission.

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8. User Content

You may have the opportunity to post reviews, comments, or other content on the Website. By submitting any content, you grant KB's Animal Treats a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content in connection with the operation of the Website. You agree not to post any content that is unlawful, defamatory, obscene, or violates the rights of others.

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9. Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement by KB's Animal Treats. We are not responsible for the content or practices of any third-party sites.

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10. Limitation of Liability

To the fullest extent permitted by law, KB's Animal Treats shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or loss of data, arising out of your use of or inability to use the Website or products purchased through the Website. However, nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.

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11. Indemnification

You agree to indemnify, defend, and hold harmless KB's Animal Treats and its affiliates from any claims, liabilities, damages, costs, or expenses arising out of your use of the Website or violation of these Terms.

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12. Security Policy

We are committed to protecting your personal information and maintaining a secure online environment. Our Website uses industry-standard encryption technologies (such as SSL) to ensure the security of your personal and payment information during transmission. We take reasonable measures to safeguard your data and regularly review our security procedures.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. By using our Website, you acknowledge and accept the inherent security risks of providing information online.

In case of any security breaches, we will promptly notify affected users in compliance with applicable New Zealand laws and regulations.

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13. Cookies Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, improve site functionality, and analyze site traffic.

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13.1 What are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions on the site.

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13.2 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the functioning of our Website and cannot be disabled.

• Analytical/Performance Cookies: These cookies help us analyze how visitors use the Website and monitor site performance.

• Functional Cookies: These cookies allow us to remember your preferences and provide enhanced functionality during your visits.

• Advertising Cookies: These cookies are used to deliver ads that are relevant to you and measure the effectiveness of advertising campaigns.

 

13.3 Managing Cookies

You can manage your cookie preferences through your web browser settings. You may choose to block cookies, but this may limit your access to certain features or functions of the Website. For more information on how to manage cookies, visit your browser’s help documentation.

By using the Website, you consent to our use of cookies as outlined in this policy.

 

14. Changes to Terms

KB's Animal Treats reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms periodically. Your continued use of the Website after changes have been made constitutes your acceptance of the revised Terms.

 

15. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from your use of the Website or these Terms shall be resolved in the courts located in New Zealand.

 

16. Compliance with New Zealand Consumer Law

KB's Animal Treats complies with all relevant New Zealand consumer protection laws, including the Fair Trading Act 1986 and Consumer Guarantees Act 1993. You are entitled to a remedy under these laws if goods purchased from us are defective, not as described, or do not meet reasonable expectations.

 

17. Contact Information

If you have any questions or concerns about these Terms, the Security Policy, or the Cookies Policy, please contact us 
 

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.